Beckham Digital • View topic

Member Joined: 04 Mar 2009 Posts: 14

Has anyone experiened this problem upgrading from CS3 to CS4?
I am running XP, have more than enough disc space, disabled firewall and ant-virus and tried installing Adobe CS4 upgrade programme. Repeated failure - every time programme crashes at about 80%, reporting 'serious failure 1603'
Adobe help website recognizes this issue and suggests a very involved procedure which I do feel competent to undertake. A websearch reveals many reports of this problem. Has anyone any siggestions please?

I would try the following

disable any antivirus software
completely uninstall photoshop CS4 (consider uninstaling CS3)
if your working from a download, then I would re-download and try again
Might sound daft but check that you are not tryuing to install a 64bit version on a 32 bit platform.

Not sure what else to try.
Andy

Member Joined: 04 Mar 2009 Posts: 14

Thanks Andy, but I've tried all this several times. I can't uninstall CS3 because as CS4 is an update it needs the older programme to be in place as a basis for the update operation.
From the Adobe website it appears there is a conflict between some elements of the two pprogammes.
Guess I'll stick with CS3!!!
Regards Mick

Member Joined: 04 Mar 2009 Posts: 14

AMAZING - PROBLEM SOLVED!!!
Trolling the internet I came across another Adobe website with a further list of solutions. The first said that this problem was possibly due to Fat32 colur drivers being locked, and recommended the use of an Unlocker software to unlock these.
In the Computer forum I saw that Barry uses Unlocker to solve problems and so I downloaded this free programme, ran it as suggested and low and behold - CS4 installed without a hitch. Job done.
A very happy Mick.

Well, I'll go to the foot of our stairs

Beckham Digital wrote

Well, I'll go to the foot of our stairs

.... in your bungalow? Dashed clever, that Razz

Quote

.... in your bungalow? Dashed clever, that

It is the 'sunshine coast' you know Wink

Sorry Morturn, was that 'Moonshine Coast'???
Andy

Its not the Sunshine Coast right now. It has rained a lot on the past three weeks (Summer is the wet season)

The last three days it has rained all day and all night, still I have managed to get some projects done. I must have emptied 10 inches or more of water out of the pool over the past few days.

Better to do that and have it overflow in the middle of the night. Just it combined with a heavy downpour and we got flooded. The patio is low lying and while not a disaster, it gets filthy and I have to clean it.

So for now it has been changed to the Soaking Wet Coast

When the sun comes out the humidity will be high

"Oh to be in England, now that Spring is here"

Advanced Member Joined: 18 May 2008 Posts: 461

Have you noticed how low the humidity (RH) is lately Phil?

It's 44% here today.

DG

Member Joined: 04 Mar 2009 Posts: 14

Excuse the paraphrase -
Never in the field of photographic endeavour has such a simple question prompted so few to wax so lyrical!

The sun is shining in Sussex today.

Mick

Mick: Never gone in for waxing, myself. I quite like being a hairy ar**d Northerner Razz

DaveG: Nope, not been out of the study - too busy doing a mini-tutorial for someone not too far from http://www.beckhamforum.co.uk/forum/viewtopic.php?p=16083#16083

Advanced Member Joined: 18 May 2008 Posts: 461

Phil,

Told you before - you need to out more!

DG

DG wrote

you need to out more

And I am quite definitely not that kind of boy! Embarassed

Somewhat p*ssed off that the explanation (see previous post this thread) I was working on went out to play and I couldn't, but life's like that sometimes. Anyone else noticed hiccups with the server recently? It's frozen up on me several times in the past couple of weeks. No other WWW* problems, just "Waiting for Beckham Forum".

* Recently described to me not as "Double U, double U, double U" but (by an ex-policeman, using RT speak) as "Triple Whisky". Now that I really do like the sound of!!!! Set off down the Information Superhighway as a Silver Surfer and end up as a Drunken Dawdler.

Still Raining 4th day Crying or Very sad

Advanced Member Joined: 18 May 2008 Posts: 461

Sorry Phil,

Typing error - should have been "get out" - but you knew that didn't U?

Maybe I'm spending too much time reading forum posts but shouldn't "definitely" be spelt "definately"?

Maybe not.

RH has risen dramatically here to 50%.

DG

Quote

Typing error - should have been "get out" - but you knew that didn't U?

Certainly - but what a wonderful feed-line you proffered for a quip. Muchas grassy-arse (now that really is mis-spelt!)

Quote

Maybe I'm spending too much time reading forum posts but shouldn't "definitely" be spelt "definately"?

http://www.dailyrecord.co.uk/news/uk-world-news/2009/06/15/definately-the-most-misspelled-word-in-the-english-language-it-should-be-definitely-86908-21441847/ and lots of others too! (Can't actually find OED on-line but it's surtaynlie in the paper vurshun - yes, I actually went and looked - just to double-check!)
So - perhaps you should stay IN more. Wink

Weird word association - every time you write 'RH', I know exactly what you mean but I always think of a certain rather good piece of darkroom electronics. Came out just in time to be overwhelmed & buried by the Quantum (pun) leap into digital. Funny how topic-specific jargon & branding can sometimes supercede general usage.

Barry: Four whole days of rain; you must be totally bereft. If you remember, that's what we call 'Summer' back on this side of the planet. Cool

◄not currently needed then!

Jocularity aside - and returning to Mick's original query.......
I have never found an 'Upgrade' to be a successful route to take (yes, I'm very well aware of the financial implications!!). The problem seems to lie in overlaying two very similar (in parts) programmes - sometimes they clash even though they shouldn't.

When you uninstall a programme, quite often certain parts are left on your system. One place this happens is in the Registry (it's how programmers ensure that you can't install a time-limited demo/uninstall it/reinstall to get more time ad infinitum). With some but by no means all programmes (for the benefit of certain spell-checking members, I use the ENGLISH version of the spelling Razz

), you can uninstall one version and then install the update. This then 'sees' that you have had another version previously installed. Voilá, you get a clean install of the new version without the 'overlay' problems.

An alternative, slightly less straightforward but still totally legitimate method, involves a bit of disc-juggling. Uninstall the old version, start to install the new version and when it comes to the "checking for previous version" part, insert the old disc and point the installation programme at that. Bit of a messy way, but it certainly does work. I did this when upgrading OS - I think it was going from Windows 95 to Windows ME without bothering to put in Windows 98. In this case, I formatted the C: drive as per a clean, full install. Started the installation and simply popped Windows 98 disc in at the checking time. It worked perfectly. No Windows 95 left-overs (formatted disc) - Windows 98 was never installed - Windows ME full clean install from an UPGRADE disc. Now, can I interest anyone in a registered copy of TRS-DOS on 8½" floppy? Or DOS 6.1, DOS 6.11, Windows 3.1 .................... I take it that's a NO then?

In either case, there is no need to delve into the Registry - if you are able to do that you didn't need read this. If you are not able, then simply don't do it (cos you'll bitterly regret it, believe me). Most (again, not all) upgrade programmes contain the full programme PLUS a little extra to check for previous versions - it's just simply cheaper to make one version plus a bolt-on than two completely different versions of the same thing.

Incidentally - and specifically Photoshop - don't think "I'll read the PS3 serial number off the start-up screen and put that in when asked". Doesn't work - all the start-up screen shows is the first 20 of a 24 digit s/n (the full version is in the Registry, of course). Foiled again Sad

So .... although Mick's original problem was solved, these are two possible ways of solving upgrading problems. Both legit., no black eye-patch shenanigans, no forced delving of hand-into-pocket (anathema to a Yorkshireman!). Just something to try if the need arises.

Advanced Member Joined: 18 May 2008 Posts: 461

I was definately KIDDING you know!!!!!!!

I was making the point that forum English as she is spoke is changing and that you were not keeping up with the current vernacular.

I see alot of it.

DG